Refund policy
📦 Return & Exchange Policy
At Raising Grace Boutique, we want you to love your purchase! Please review our return and exchange guidelines below.
Returns & Exchanges
- Returns or exchanges are accepted within 30 days of the purchase date.
- Items must be unworn, unwashed, and in original condition.
- Customer is responsible for return shipping costs.
- Original shipping charges are non-refundable.
Made-to-Order Items
- Made-to-order items cannot be canceled once they have shipped.
- If you need to cancel a made-to-order item, the request must be made before the item ships.
Damaged or Incorrect Items
If you have an issue with your order (damaged, defective, or incorrect item), please contact us at:
📧 sjohnson@raisinggraceboutique.com
Contact us within 12 hours of delivery.
- Please include your order number and photos if applicable
- We will review the issue and work with you to resolve it.
Response Time
- Please allow 24–48 business hours for a response.
- Emails sent after 5:00 PM on Friday will be responded to on Monday.
- Emails sent during the weekend will be responded to on Monday.
Final Sale Items
- Sale or clearance items are final sale and not eligible for return or exchange unless they arrive damaged or incorrect.
Thank you for shopping with Raising Grace Boutique and for supporting our small business 🤍